Have you ever wondered why some people have a talent for winning friends and influencing people? Are they great conversationalists; are they good-looking; do they have beautiful, resonant voices? Not necessarily!
Former President Bill Clinton is an excellent example. He's not unusually handsome and his speaking voice is weak and raspy. During his campaign for the presidency, he completely lost his voice. Still, that did not affect his likability or his persuasive skills.
So what is the real secret? People who have met President Clinton say, that in conversation with him, they felt they had his undivided attention. There is nothing more flattering than the feeling that another person is truly interested in what you have to say. Not PRETENDING to listen, but listening with REAL interest.
So, put that smartphone away, make eye contact, pay attention to what is being said and, most importantly, listen with empathy. You will be amazed!
