English Audio Request

A mazing Thailand 1
The hotel limousine won’t come!
I arrived at Suvarnabhumi airport 30 minutes earlier than expected.
The promised time was 5 p.m. at meeting point on level three.
I had requested a transportation service from the airport to the D T Pattya on the hotel internet home page a few days ago.
I expected that someone would be waiting holding a piece of cardboard with my name written and having the hotel’s name listed on it.
But no one appeared there by the time I’ve arrived . Therefore I continued to wait and wait for another 30 minutes.
During that time when I was waiting, I called twice to the hotel by using a public phone near the meeting point.
The first call was around 5 and they told me to wait there. At around five thirty, they said “there is no reservation from you!”
What a disaster!
I happened to find a staff from D T Thai at the meeting point 5 and showed my hotel voucher including the limousine service.
She rearranged another car service but it wasn’t the hotel’s Nissan Teana which was written on the internet page.
I asked her” I placed an order for limousine service, didn’t you get it?”
She didn’t answer my question and said” wait for five minutes.”
But I said to myself “This is Thailand, not in Japan and I have to rectify this issue by getting transportation”.
It was 7:20 when I reached the hotel, I was afraid I wouldn’t be able to drink a cocktail at the lounge which closes at 7:30.
Anyway I got some foods and alcohol and checked in safely.
When I entered the room, I got a phone call from the staff and she said “how do you prefer to pay for your transportation fee? cash now or room in charge?”
If you chose the room in charge, 17% service charge and tax will be added.”
I wanted to say” the boucher we received in the mail from the hotel stated that it is 3000THB NET for the transportation.
If I recall correctly, wasn’t it your fault that the limousine didn’t come in the first place?”
But I said to myself again,” This is Thailand!” and I told her that I’ll go up the 8th floor and pay it with cash right now”.