Native North American speaker, please. Natural speed.
Hi, guys, so, my name is Elizabeth and I'm a customer care manager with eCare, and I've been working for Coke for twelve years now. I'm responsible for the customer care team here in Japan. On a regular day, I join a lot of meetings, I take care of ongoing projects and I'm responsible for some financial analyses. Well, I also help my team with personal development. As for our goals, our consumer is the most important person in the world, and our objective is to give them the best experience possible.
Flat coke? Terrible, and we're going to fix this.
No fizz? We got your back.
Unsual taste? Don't worry! Help is on the way.
[pause]
And we also care a lot for the brand, yeah, we REALLY want to protect it and avoid ANY kind of crisis.
[pause]
Yeah, I believe that's all. Thank you so much.
