Challenge 5. Ask questions more “openendedly”
and more creatively. “Openendedly...”:
In order to coordinate our life and
work with the lives and work of other people,
we all need to know more of what other people
are feeling and thinking, wanting and planning.
But our usual “yes/no” questions actually tend to
shut people up rather than opening them up. In
order to encourage your conversation partners to
share more of their thoughts and feelings, ask
“open-ended” rather than “yes/no” questions.
Open-ended questions allow for a wide range of
responses. For example, asking “How did you
like that food/movie /speech/doctor/etc.?” will
evoke a more detailed response than “Did you
like it?” (which could be answered with a
simple “yes” or “no”). In the first part of
Challenge Five we explore asking a wide range
of open-ended questions.