Dear Mr.Karam,
The customer wants to return the ex-display TV as it's not functioning
properly due to patch/spot marks when the TV is turned on.
By the way,
This case was registered on 10/12/2022.
He bought it on 20/11/2022 and received it on 06/12/2022.
I have attached the functionality report to this email.
Please let me know if you give me your approval for the return to go ahead.
Kind Regards,
Van Yousif